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AT&T Reports 170,000 U-verse Subscriber Additions in Second Quarter


24/07/2008

AT&T’s U-verse service has reported its largest-ever net subscriber gain, adding 170,000 customers in the second quarter of this year, up from 148,000 in the first quarter.

The company said yesterday that its U-verse customer base, as of June 30, totaled 549,000 households, up from 347,000 at the end of March. This puts the fiber-optic TV and broadband service on schedule to hit 1 million subscriptions by the end of 2008.

“Our U-verse service continues to ramp nicely,” commented AT&T CFO, Rick Lindner, in a conference call yesterday, after announcing a 30% jump in quarterly profits and 4% increase in revenue, despite the loss of more than 1.5 million landline telephone subscribers.

Linder also said that U-verse installation times have decreased “nearly 15 percent” since late last year, noting that churn is low and customer satisfaction is high.

In recent months, AT&T has moved to address weaknesses in the U-verse family of services, adding a VoIP feature to compensate for landline telephone losses, and adding support for two concurrent HD streams to U-verse-connected homes.



 

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