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27/09/2010

Bell Canada has agreed to settle a class action lawsuit alleging that it overbilled a number of landline and wireless customers in Ontario.

The company apparently charged late fees to customers that paid their phone bills by cheque, before the deadline listed on the bill.

Bell denies any fault or obligation in the case, but has agreed to take certain actions in order to rectify the dispute. These actions include changes to the way late fees are calculated as well as account credits to current customers who are disputing their late fees. For people who are no longer Bell customers or cannot be identified, Bell will make charitable contributions on their behalf.



 

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