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U.S. Smartphone Penetration Soars to 28%


29/10/2010

Western Canada`s leading telephone carrier, Telus Corp., has reportedly reached an agreement to settle a dispute with the Canadian Radio-television and Telecommunications Commission (CTRC), over its violation of automated calling regulations.

Until recently, Telus used automated calling devices to contact its prepaid wireless customers when their minutes were about to expire. Because prepaid users aren`t required to sign a contract and the practice was carried out without the customers` express consent, Telus was in technical violation of CRTC regulations.

The company has now agreed to stop the automated calling practice and make a $200,000 charitable donation to Carleton University`s School of Public Policy and Administration, for the creation of a new telecom scholarship. The CRTC, meanwhile, will apparently drop the complaint against Telus and won`t issue a fine.



 

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